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FAQ

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How do I determine the condition of my device?

Does Tetchy Tech buy devices that have a personalized engraving on them?

What does Tetchy Tech do with devices that have been reported as lost or stolen?

My item is still under warranty, will I get paid more?

What happens if Tetchy Tech disagrees with the condition or model I select for my item?

How is my offer price calculated for my trade-in?

Does Tetchy Tech accept devices that are locked to a non-listed carrier?

Are the items shown on the Tetchy.Tech website the only ones you will purchase?

What is an ESN / IMEI and why do you ask for it?